Ecosystem-Led Customer Success: Expansion, Upsell, and Renewal

Ecosystem-Led Customer Success: Expansion, Upsell, and Renewal

How Gainsight leverages partner ecosystems to supercharge customer success

How Gainsight leverages partner ecosystems to supercharge customer success

Andrea Vallejo | 6 min

Maximize your existing accounts: 3 proven ways to boost revenue

Maximize your existing accounts: 3 proven ways to boost revenue

Olivia Ramirez | 6 min

2 ways partner data can inform your product strategy and improve retention

2 ways partner data can inform your product strategy and improve retention

Olivia Ramirez | 7 min

How to co-onboard with partners to improve your activation rates

How to co-onboard with partners to improve your activation rates

Olivia Ramirez | 9 min

6 tips for strengthening the bond between your CSMs and partners

6 tips for strengthening the bond between your CSMs and partners

Olivia Ramirez | 11 min

How to communicate effectively with your customer success team about partnerships

How to communicate effectively with your customer success team about partnerships

Olivia Ramirez | 11 min

Calculate your tech ecosystem’s impact on churn (just like Freshwork)

Calculate your tech ecosystem’s impact on churn (just like Freshwork)

Olivia Ramirez | 6 min

Track churn and you’re 3.6x more likely to have dedicated budget for integrations

Track churn and you’re 3.6x more likely to have dedicated budget for integrations

Zoe Kelly | 3 min

You should be account mapping at every stage of the customer lifecycle

You should be account mapping at every stage of the customer lifecycle

Olivia Ramirez | 9 min

How to be a customer-obsessed partner manager

How to be a customer-obsessed partner manager

Scott Hanford | 10 min

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