Jill Rowleyâs big announcement: Jason Lemkin joins the Nearbound Summit! |
Back in 2013, I went to my first SaaStr meet-up on Sand Hill Road in Silicon Valley. There were maybe 100 people in the room.
Jason keynoting the Nearbound Summit is a big deal. Heâs the Godfather of SaaS and a prominent VC.
â Jill |
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B2B buyers want to trust you |
Many B2B companies view themselves as honest and ethical, and, more often than not, live up to that perspective.
But getting buyers to believe the same is another story entirely.
Forrester calls this the B2B trust gapâthe disconnect between what organizations think of themselves and what audiences believe about them.
Though the gap is larger than itâs ever been, buyers still want to believe in us.
According to a Forrester analysis of almost 20,000 survey responses across multiple market segments, trust was always the most important brand attribute for buyers.
So, how do we shorten the gap? Ian Bruce, VP Principal Analyst at Forrester, explains that buyers tend to trust those in close proximity, "physically, psychologically, and in their circumstances." These include:
The least trusted group was salespeople, followed by social media influencers and national media.
Buyers want to trust you, but they arenât going to take your word for it.
To close the trust gap, buyers need to hear your story from those who have been where they want to go. |
The 30-30-30 path to trust |
Dan Sanchez, Founder of Audience Growth School, joined the Nearbound Marketing podcast to talk about how to build trust with your audience in the age of data overload.
He shared with host Logan Lyles that he often uses what he calls the 30-30-30 plan in his content:
A huge part of this frameworkâs success is that Dan learns out loud from experts in the subject matter he is pursuing. He shares:
Dan isnât claiming to be an expert in every field, but he is surrounding himself and his audience with people who are. By producing content throughout the journey, he too becomes associated as a subject matter expert.
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Growth advice from Jay Alto |
Image source: Jon Youshaei
Jay Alto is a rising star in his own right, but he has also helped with the success of major YouTube influencers MrBeast, Ryan Trahan, Colin, and Samir.
[Donât chase] short-term views over long-term views...that might be by repeating an idea that you know has done well before. Same with clickbait. Even clickbait that, in a sense, isnât clickbait, but youâre just leaning a bit too far into the exaggerated realms of thumbnails. Yeah, youâll get that click in that moment, but what does that do to the viewerâs trust over the long-run?
Even if itâs not instant, you can only do that so many times before the viewer goes, âI know what theyâre up to at this point. I know theyâre never going to quite deliver on what they promised.â
No matter the channel youâre focusing on to reach your audience, Altoâs reminder is one we can all learn from:
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Stuff you donât want to miss!
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A SaaS Icon is keynoting the Nearbound Summit Jason Lemkin will break down what is and isnât working for revenue teams in the current market on Startup Day at the Nearbound Summit. Get your spot today! |